Question 1

How do I get a valuation for my car?

Accepted Answer

Simply enter your registration number on our website. We'll provide you with an instant, free, and no-obligation quote based on the current market value of your vehicle.

Question 2

How quickly can I sell my car?

Accepted Answer

You can sell your car to us on the very same day. Once you accept our quote, we can arrange to inspect, collect, and pay for your car within 24 hours.

Question 3

Are there any hidden fees?

Accepted Answer

No, absolutely not. The price we offer is the exact amount you will receive. We do not charge any admin fees, collection fees, or fast payment fees.

Question 4

Do you collect my car?

Accepted Answer

Yes, we offer free collection from your home or workplace in Southampton and the surrounding areas at a time that suits you.

Question 5

How and when do I get paid?

Accepted Answer

We pay by instant bank transfer. The money will be in your account before we drive your car away. We never ask you to hand over the keys until you have confirmed the funds are in your account.

Question 6

Can I sell a car which is on finance?

Accepted Answer

Yes, you can sell a car if it's on finance. Simply phone your finance company and get an up-to-date settlement figure, which we will then settle when we buy your vehicle from you. If the settlement figure is less than your car's value, then we pay the difference to you. If the settlement figure is more than your car's valuation, then you will need to pay us the difference.

Question 7

What documents do I need to sell my car?

Accepted Answer

You will need your V5C logbook (in your name), valid photo ID (like a driving licence), proof of address, any service history or receipts, and the spare keys if you have them.

Question 8

Do you buy cars without an MOT or non-runners?

Accepted Answer

Yes, we buy vehicles in almost any condition, including MOT failures and non-runners. Just let us know the exact condition when you request your valuation so we can provide an accurate price.

Question 9

Who notifies the DVLA when I sell the car?

Accepted Answer

We will help you complete the DVLA transfer online right on your driveway before we leave. This ensures you are immediately removed as the registered keeper and triggers any road tax refunds owed to you.

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